Find answers to our most frequently asked questions here. If your query isn’t listed, feel free to get in touch and we’ll be happy to help.


  • Will I still have access to my mentor or academic support?

    Yes, all of our support services remain available to students. Our team is working efficiently from home to provide you with the help you need.

  • Are my exams still going ahead?

    At this moment in time all AAT and ACCA assessment venues are closed and exams are cancelled. We recommend you keep up with the latest updates from the awarding bodies using the below links. We will keep this page updated with our latest advice as we monitor the situation.

    The AAT have now announced they’ll be running remote proctoring assessments in August 2020. The initial modules are as follows, with more due to be announced. We’ll keep this page updated with the latest information.

    Advanced Diploma in Accounting – Level 3
    Advanced Bookkeeping (AVBK)
    Financial Accounts Preparation (FAPR)
    Management Accounting: Costing (MMAC)

    Professional Diploma in Accounting – Level 4
    Professional Diploma Synoptic Assessment (PDSY)

    For Level 2 students with only the FSYA module left to sit, there will be no exams. However, predicted grades will be released on 13th August, based on results from modules BTRN, BKCL, and ELCO.

    For more information, visit the AAT website launch.

    ACCA June exams are currently suspended, but there will be remote assessments taking place in September.
    Find out more information launch.

    CIMA exams are currently going ahead.
    Find out more information launch.

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  • Am I able to carry on studying with Eagle?

    Yes, feel free to progress your studies! Our online learning platform allows you to revisit past units or look ahead to new ones, even if you haven’t yet sat your exams. And our unlimited academic support is on hand for students between 9:00am and 5:30pm, Monday to Friday.

    In addition, subscribers also get:

    • Our unique, comprehensive Study Buddy learning guide and e-book access to tutorials
    • Workbooks from Osborne Books, one of the biggest providers in the industry
    • Access to our interactive e-learning zone, with content powered by the market leader, Kaplan Financial

    With an Eagle subscription, you receive high quality resources and soaring levels of personal support from our experienced team.
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  • Will I still be able to purchase hard copy books?

    Yes, we are still sending hard copy materials out to our students. Due to a limited capacity in our warehouse and at Parcelforce, there may be a slightly delay. Please expect a turnaround of 5 working days. Thank you for your patience.

    If you’d like to purchase any books, please get in touch with your mentor for a discount code.

  • Will COVID-19 affect my studies?

    No, you will still be able to progress your studies with Eagle. As a subscriber, you’ll have online access to the full course. In addition, you can also contact your dedicated mentor or academic support for any questions or queries. We aim to reply to all messages within 4 hours between our opening hours of 9:00am to 5:30pm, Monday to Friday. So you won’t be alone on your journey.

    We recommend you work through each module and complete one practice assessment before moving onto the next unit. Once exam venues reopen, you can then go back and complete the other practice assessments to top up your revision.

  • How long will it take to complete my course?

    As with any distance learning course, it depends on how much time you can dedicate to your studies. We recommend you study 6-8 hours per week. Below is a guide to show how long it could take to complete your course with Eagle, based on these suggested hours.

    AAT Accounting route
    Level 2 Accounting: 6-12 months
    Level 3 Accounting: 9-12 months
    Level 4 Accounting :12-18 months
    Full syllabus: 27-42 months

    AAT Bookkeeping route
    Level 2 Bookkeeping: 3-5 months
    Level 3 Bookkeeping: 6-9 months
    Bookkeeping course: 9-14 months
    Full syllabus: 18-28 months

    Diploma in Accounting and Business (Foundations Level): 12 months
    Applied Knowledge: 6-12 months
    Applied Skills: 18-24 months
    Strategic Professional: 12 -18 months

    Certificate in Business and Accounting: 12 months
    Professional Operational: 12 months
    Professional Management: 12 months
    Professional Strategic: 12 months

  • Can I study even if I don't live in the UK?

    Yes, our distance learning courses are all available online. You can study anytime and anywhere. Our subscription is entirely flexible and fits around your lifestyle.

    However, in order to sit your exams, you will need to locate your nearest venue. You can do so using the below links:

    Visit AAT website launch

    Visit ACCA website launch

    Visit CIMA website launch